What's covered
This Limited Warranty covers manufacturing defects in the structure of your sofa for 5 years from the date your order is delivered, with normal household use:
- the frame, including breakage, cracking or warping;
- joints and internal structural components that affect stability, alignment or support;
- seat support, such as webbing or the base platform;
- MODUBite™ connectors and the hardware supplied with your sofa; and
- legs that break or fail through no fault of use.
Who is covered
The original purchaser of a Nimbus Cloud bought from nesustudio.com, for personal household use in the United States. This warranty is not transferable.
What we will do
Depending on the issue, we’ll send replacement parts, replace the affected piece, or repair it. We cover the cost of the replacement parts and of shipping them to you. If we can’t reasonably repair or replace the piece, we’ll refund the price you paid for it. If an original part is no longer available, we’ll provide the closest available match.
Replacements: a replacement part or piece is covered for the time remaining on your original warranty. The warranty period doesn’t restart.
See our refund and return policy for full details.